My hair is messed up

I was fine with the installation.

That's about all I can say I was fine with.

The follow up lasted about 30 minutes and all she did was just look through my hair and say it was alright, fix one that I took down and two that slipped. I thought the follow up consisted of a little more than that??

I went in for a re-tightening 4 1/2 weeks after installation on 3/6. It took over 6 hours. I didn't understand why it took so long. I have a small head and I have right at 400 locks.

The next day after the re-tightening, I had a headache that would not go away until that Wednesday. Tylenol and Ibuprofen did not help at all. I took a few at the hairline down because it felt like someone was pulling my hair there. I called her Thursday, 3/12 and expressed my concerns for my hair about how it was entirely too tight, how some of the locks had knots at the roots because of it, and I felt that the locks did not look right. They were entirely too bumpy and holey and do not feel uniform to the touch. I don't expect them to be perfect, but there was a lot of inconsistency in size within the lock itself. I told her I was not at all happy with her work. She gives me the spill about how long she has been doing this and nothing was wrong because my locks were installed by her. She told me I was overreacting. I also told her I felt shafted at the follow up because there were a few holes in my hair that I felt should have been corrected that day. She also told me (in so many words) I had been reading too many blogs, so my expectations were higher than any other person, and I was flipping out at the first thing that didn't seem right and that I need to give things time.

We made an appointment for 3/21. She cancelled because something came up. Now we have one for 4/3.

I have stressed and cried over my hair since the re-tightening. My hair is a little sore when separating my hair, but I am tenderheaded, so that could be why. I personally feel that the way my hair looks right now is a product of too much tension and overtightening. The new growth that was retightened feels very hard. It's really hard to explain. I am going to see another consultant on Tuesday, so I can have more than just her word to go by.

Here are pictures of different rows and areas of my hair. Some are a little out of focus, but you can still see the shape of my lock. My whole head is pretty much like that. How does one even begin to fix this mess?